Privacy Policy

Protecting your private information is our priority. This Website Privacy Policy applies to (hereinafter “our website”) and governs data collection and usage. For purpose of this Privacy Policy, the terms “we” and “our” refer to The Glienke Agency, L.L.C. By using our website(s), you consent to the data practices described in this statement.

We use this Privacy Policy to disclose the privacy practices of our websites in accordance with privacy regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We aim to help you understand what personal data we collect, how we use it, and what control you have over it. This Policy applies solely to data collected by our websites. This Policy will define the following:

  1. What personal data is collected from the website.
  2. How personal data is collected, used, shared, stored, and otherwise processed.
  3. The security procedures implemented to protect your data.
  4. How you can contact us for issues such as to correct inaccuracies of your data or to request your personal data.

Please read the following Privacy Policy to understand the processing, collection, sharing, protection, and your rights associated with your personal data.

Data We Collect Through Our Website

In order to better provide you with products and services offered to you, our website may collect personally identifiable information. In particular, we may collect and have collected in the past twelve (12) months, the following categories of personal information:

Category Examples Collected?
AIdentifiersName, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name (“username”), or other similar identifiersYes
BCustomer records informationName, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit or debit card number, other financial information, medical information, health insurance informationYes - If provided
CCharacteristics of protected classifications under Federal lawRace, religion, sexual orientation, gender identity, gender expression, ageNo
DCommercial informationRecords of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendenciesNo
EBiometric informationHair color, eye color, fingerprints, height, retina scans, facial recognition, voice, and other biometric dataNo
FInternet or other electronic network activity informationBrowsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisementYes
GGeolocation dataPhysical location or movementsNo
HSensory dataAudio, electronic, visual, thermal, olfactory or similar informationNo
IProfessional or employment-related informationCurrent or past job history or performance evaluationsNo
JEducation information as defined in the Family Educational Rights and Privacy ActNon-public education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary recordsNo
KInferences drawn from other personal informationProfile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudesNo

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through our websites’ public message boards (e.g., comments on a blog post), this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services available on our websites, such as completing a contact form or a form requesting a quote or more information from us. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

How We Use Your Data

Our websites collect and use your personal information to operate our websites and deliver the services and/or products you have requested. Our websites may also use your personally identifiable information to inform you of other products or services available from us and our affiliates. Accordingly, your personal data may be used for the following purposes:

Purpose Categories Used
Customization of content and user experience.F
Account set up and administration.
Conducting polls, surveys, and contests.
Internal research and development.A, B, F
Legal obligations.A, B, F
Internal audits.A, B, F
Fulfillment of obligations outlined in any agreements with users.A, B, F
Gathering feedback and opinions on our provided services.
Notification to users of changes to our services.A, B
Respond to your requests and comments.A, B
Process your financial transactions.
Detecting security incidents and debugging and providing security updates to our websitesA, B, F

Legal Basis of Processing. We process personal data for purposes of our own legitimate interests, granted that those interests do not override any of our users' own interests, rights, and freedoms. This legitimate interest includes processing for user customization, processing transactions (e.g., order processing and invoicing), marketing, research, and business development purposes.

We also process personal data for other purposes with consent, but you may have the right to withdraw consent to processing for specific purposes, as outlined below. Finally, some information you provide we may be required to process and retain in order to comply with applicable law.

Personal data may be used without knowledge or consent in situations when legally required or permitted, or when personal data has been anonymized or pseudonymized so it is no longer associated with the user. This means we have removed personally identifying information so the data we’re left with cannot be tied back to you as an individual.


How We Share Your Data

We do not sell, lease, or disclose the personal information we collect to third parties. However, personal information may be shared with regulators in compliance with legal regulations. Personal information may also be shared with third parties when it is necessary to provide services to users, and/or for other legitimate interests. Third parties include service providers, professional advisors, and other members of our network.

Our websites may share data with trusted service providers (e.g., Google Analytics) to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your information.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on our websites; (b) protect and defend our rights or property/intellectual property; and/or (c) act under exigent circumstances to protect the personal safety of users of our websites, or the public. In the preceding twelve (12) months, we have disclosed the following categories of personal information for business purposes:

Category of Third Party Categories of Information Shared
Service ProvidersA, B, F
Our AffiliatesA, B
Third Parties whom you have authorized us to disclose your information in connection with products or services we provideA, B
Government entities or other third parties when required to by law or court orderA, B, F

Where We Store Your Data

If you are visiting our website from outside the United States, be aware you are sending personal information to our servers, some of which may be located in the United States.

How Long We Store Your Data

We will only retain personal data for the duration necessary to fulfill the purposes for which it was collected or to comply with State, Federal, or other laws. Personal data may also be retained for longer periods if it is solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes. When defining the appropriate retention length, we adhere to relevant legal requirements.

How We Protect Your Data

Securing your data is a priority for us, while both online and offline. We have implemented and/or are implementing appropriate safeguards to prevent personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through our websites cannot be guaranteed.

Use of Cookies

We use cookies that identify your browser. They collect and store information when you visit our website about how you use it through which it is possible to record your use of the website, as well as provide you with a better service and experience when browsing and for analytics.


Our website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our websites and to read the privacy statements of any other site that collects personally identifiable information.


We do not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, do not submit personal information to us, and you must ask your parent or guardian for permission to use this website.

Your Rights to Your Data

You may have certain rights to your data depending on your location, the type of data collected, and other factors. These rights may include the right to a copy of your personal information collected by our website, information regarding our use and disclosure of your personal information and the length for which it is stored, and/or the right to request deletion of your personal information. If you have questions about your rights to your personal information, please contact us using the contact information below.

Changes to This Statement

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our sites, and/or by updating any privacy information on our websites. Your continued use of our websites and/or Services available through our websites after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

We welcome your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy, or if you have questions about your personal information collected through our website, please contact us at: or call: 515.267.8555

Last Updated: February 27, 2024